5-Star Luxury Heritage The Leading Hotels of the World

Hotel Fénix, a Gran Meliá Hotel

An aristocratic 5-star grand luxury palace on Madrid’s Plaza de Colón in the upscale Salamanca district, featuring contemporary Japanese dining at Zuma, Restaurante Aduana, and legendary cocktail heritage at Balmoral.

📍 Calle Hermosilla 2, 28001 Madrid, Spain ★★★★★ 5-Star Grand Luxury (LHW) 🍽 Zuma Japanese Dining & Robata

✨ Signature Travel Network Exclusive VIP Privileges

Vincent Vacations Complimentary Amenities

Full Daily Breakfast

Full breakfast buffet for each guest daily in Fénix with artisan Spanish selections.

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$100 USD Dining Credit

$100 credit per room per stay valid across hotel dining venues and lounges.

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Custom Welcome Amenity

Bespoke welcome gift awaiting you in your room or suite upon arrival.

Room Category Upgrade

Priority room upgrade upon arrival, subject to availability at check-in.

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Flexible Check-In / Out

Early check-in and late check-out privileges, subject to availability.

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Suite Privilege: Extra $100 F&B

Additional $100 USD Food & Beverage credit for Suite stays of 2+ nights.

Aristocratic Elegance in Madrid’s Salamanca Quarter

Commanding Madrid’s prestigious Plaza de Colón at the gateway to the upscale Salamanca district, Hotel Fénix, a Gran Meliá Hotel has been an enduring beacon of Spanish high society and aristocratic hospitality since opening in 1953. As a proud member of The Leading Hotels of the World since 2003, this grand luxury institution places guests moments from the haute couture boutiques of Calle Serrano and Paseo de la Castellana, and just minutes from El Retiro Park and the Golden Triangle of Art.

The hotel boasts 186 exquisitely appointed accommodations, each blending classic English decorative warmth with Spanish noble tradition: walls lined with fine fabrics, gold-framed paintings, handcrafted leather writing desks, and canopy beds. Discerning guests can experience the elevated privilege of RedLevel, an exclusive boutique hotel-within-a-hotel offering private butler service, an executive lounge with all-day presentations, and spectacular rooftop penthouse suites with private outdoor whirlpool tubs framing 360-degree panoramas of Madrid’s cityscape.

Gastronomy is headlined by the internationally celebrated Zuma Madrid by Chef Rainer Becker, showcasing contemporary Japanese robatayaki grilling, precision sushi counters, and world-class mixology. High above on the 7th floor, Restaurante Aduana delivers modern Mediterranean fusion overlooking Plaza de Colón, while the legendary Balmoral Cocktail Bar remains Madrid’s preeminent temple of classic mixology and Spanish tapas, where legends like Cary Grant, Rita Hayworth, and The Beatles gathered.

🏛 The Leading Hotels of the World

Distinguished member of LHW since 2003, embodying traditional European grandeur and world-class service.

🍽 Zuma Contemporary Japanese

World-famous robatayaki grill, sushi counter, and mixology by renowned chef Rainer Becker.

🍸 Legendary Balmoral Bar

Historic epicenter of Madrid cocktail culture, immortalized by Cary Grant, Rita Hayworth, and The Beatles.

💎 Exclusive RedLevel Concept

Private executive lounge, butler service, and penthouse terraces with open-air heated whirlpools.

Luxury Rooms, RedLevel & Penthouses

Hotel Fénix Deluxe Room

Deluxe Room

260 sq ft / 25 m²

An intimate, tranquil sanctuary overlooking the hotel's interior courtyard. Elegantly decorated with fabric-lined walls, an antique writing desk with hand-tooled leather chair, gold-framed artwork, and a romantic canopy bed.

1 Queen Canopy Bed or 2 Twins Max 2 Guests Courtyard Quiet
Romantic Canopy Bed • Handcrafted Leather Desk • Marble Bath • Clarins Paris Amenities • Nespresso Machine • Soundproofing
Hotel Fénix Premier Room

Premier Room

300 sq ft / 28 m²

Embodying traditional English warmth, each Premier Room is appointed with noble hardwood wardrobes, designer lighting, gold-framed classical paintings, a spacious writing bureau, and plush canopy bedding.

1 King or 2 Twins Max 2 Guests Quiet City / Courtyard
Classic English Decor • Canopy Bed • Marble Bathroom • Pillow Menu • Clarins Paris Toiletries • High-Speed Wi-Fi
Hotel Fénix Supreme Room

Supreme Room

345 sq ft / 32 m²

Filled with natural Mediterranean light, Supreme Rooms offer floor-to-ceiling soundproofed windows capturing panoramic views over Plaza de Colón and Paseo de la Castellana, paired with canopy bedding and marble bathroom.

Plaza de Colón Vistas Canopy King Bed Max 2 Guests
Plaza de Colón Panoramas • Canopy Bed • Soundproof Windows • Marble Bathroom • Soft Drink Minibar • 24-Hour Room Service
Deluxe RedLevel Room

Deluxe RedLevel

356 sq ft / 33 m² (Executive VIP)

Located on the exclusive RedLevel executive floors, combining supreme residential comfort with personalized butler service, private check-in, RedLevel lounge access with open bar, and complimentary garment pressing.

RedLevel Lounge Access Personal Butler Service 1 King Bed
RedLevel Executive Lounge • Personal Butler Service • Clarins Paris Luxury Set • In-Room Nespresso • Free Garment Pressing
Grand Supreme with Jacuzzi RedLevel

Grand Supreme with Jacuzzi RedLevel

570 sq ft total (32 m² Room + 23 m² Terrace)

An extraordinary private rooftop haven. Features an opulent king bedroom that extends directly onto an incredible 247 sq ft (23 m²) furnished sun terrace complete with an open-air whirlpool bathtub beneath the Madrid sky.

23 m² Private Sun Terrace Outdoor Whirlpool Tub RedLevel Privileges
Open-Air Whirlpool on Terrace • Private Solarium Sun Loungers • RedLevel Butler Service • Clarins Luxury Amenities • Marble Bath
Colón Penthouse Suite RedLevel

Colón Penthouse Suite RedLevel

1,076 sq ft / 100 m² + Terrace (Presidential)

The ultimate residential penthouse at Hotel Fénix. Offers a majestic bedroom with balcony overlooking Plaza de Colón, separate living room and private office, marble bath with whirlpool, and private terrace with outdoor whirlpool and 360-degree skyline views.

360° Panoramic Terrace Private Outdoor Whirlpool Independent Living & Office
360° Panoramic Terrace • Private Outdoor Whirlpool • Independent Salon & Meeting Office • Butler Service • RedLevel Lounge

World-Class Gastronomy & Mixology

Zuma Madrid Japanese robata restaurant

Zuma Madrid

Contemporary Japanese Izakaya & Robata Grill

World-renowned Japanese dining led by Chef Rainer Becker, featuring a live robata charcoal grill, artisan sushi counter, and creative craft cocktails in a vibrant, sophisticated setting on Plaza de Colón.

Balmoral cocktail lounge

Balmoral Cocktail Bar

Historic Cocktail Lounge & Spanish Tapas

The historic epicenter of Madrid’s cocktail culture, famed for its masterfully poured dry martinis, signature libations, and curated Spanish tapas in a refined club-style salon.

Rooftop Dining & Celebrity Legacy

🍽 7th-Floor Restaurante Aduana

Perched high on the 7th floor, Aduana delivers creative Mediterranean fusion cuisine paired with breathtaking panoramic vistas overlooking the Salamanca district and Plaza de Colón.

🎨 Legendary Celebrity Heritage

Since opening in 1953, Hotel Fénix has hosted international luminaries and cultural icons including Cary Grant, Rita Hayworth, and The Beatles during their historic 1965 Madrid tour.

Frequently Asked Questions

What exclusive VIP privileges do Vincent Vacations guests receive at Hotel Fénix Gran Meliá? +
Guests booking through Vincent Vacations enjoy full daily breakfast for each guest in Fénix, a $100 USD food and beverage credit per room per stay, a customized welcome amenity, room category upgrade at check-in (subject to availability), early check-in, and late check-out. Suites also receive an additional $100 F&B credit for stays of 2+ nights.
Where is Hotel Fénix Gran Meliá located in Madrid? +
Hotel Fénix is situated at Calle Hermosilla, 2, 28001 Madrid, directly overlooking Plaza de Colón at the entrance to the prestigious Salamanca shopping quarter, moments from Calle Serrano, Paseo de la Castellana, and 10 minutes from El Retiro Park and the Prado Museum.
What dining experiences are available at Hotel Fénix Madrid? +
The hotel is home to the world-famous Zuma Madrid, offering contemporary Japanese robata and sushi dining, as well as the 7th-floor Restaurante Aduana with panoramic views of Plaza de Colón, and the legendary Balmoral Cocktail Bar.
What is the RedLevel experience at Hotel Fénix? +
RedLevel is Gran Meliá’s premier executive boutique experience, providing guests with private check-in, exclusive access to the RedLevel Lounge with all-day culinary presentations and open bar, dedicated personal butler service, and access to private rooftop penthouse terraces with whirlpool tubs.
What historic figures have stayed at Hotel Fénix? +
Since opening in 1953, Hotel Fénix has hosted international luminaries and cultural icons including Cary Grant, Rita Hayworth, and The Beatles during their legendary 1965 Spanish tour.

Prime Madrid Location

Address & Contact

Hotel Fénix, a Gran Meliá Hotel
Calle Hermosilla, 2
28001 Madrid, Community of Madrid, Spain
Phone: +34 91 431 67 00

Commanding the corner of Plaza de Colón and Paseo de la Castellana in the fashionable Salamanca district.

Nearby Landmarks

  • Plaza de Colón Adjacent (1 min walk)
  • Calle Serrano Golden Mile 150 m (2 min walk)
  • National Archaeological Museum 300 m (4 min walk)
  • El Retiro Park 650 m (8 min walk)
  • Prado Museum 1.2 km (15 min walk)
  • Puerta del Sol & Gran Vía 1.5 km (18 min walk)