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Frequently Asked Questions

To book a Canada by Design vacation, simply contact us via our Get a Quote form or reach out directly by phone or email. We are official partners and travel experts for Canada by Design, ensuring you receive personalized service, insider knowledge, and the best available rates.

We offer expert personalized consultation, tailor your itinerary to your preferences, and provide ongoing support before, during, and after your trip. Our agency has exclusive promotions, detailed knowledge of all Canada by Design packages, and the ability to bundle services for better value. Booking with us means peace of mind and a seamless experience.

Once you send your booking request, we typically confirm within 24 to 48 hours during business days. Confirmations include detailed itineraries and all necessary documentation for your trip.

A non-refundable, non-transferable deposit of 10% plus any additional supplier deposits is required at booking. Full payment deadlines vary by package, and we will clearly communicate these at booking. We also strongly recommend travel insurance to protect your investment.

Cancellation penalties depend on the type of package and timing. For example, cancellations 45 days or less before departure may incur 100% penalties on some tours. Holiday season and special packages have specific policies. We provide full details on cancellation terms at booking and assist with any changes.

Meals are included only when specified in the itinerary. Some tours offer options to pre-purchase meals. We will clarify meal inclusions for each package and help you plan accordingly.

Canada by Design provides detailed itineraries, tickets, and vouchers needed during your trip, but does not provide visas or travel entry documents. Travelers must obtain their own visas or Electronic Travel Authorization (eTA) as required by the Canadian government.

Pricing is based on Double (two adults per room), Single (one adult per room), or Triple (two adults plus one additional person, adult or child). We can help select the best room option for your group.

Child age definitions vary by package, and children must be accompanied by a legal guardian. We can provide specific age requirements for your chosen itinerary.

Yes, American and international travelers are warmly welcomed. Canada is safe, friendly, and popular among US visitors. We assist international clients with planning and travel tips.

Pick-up times and locations are clearly detailed in your itinerary confirmation documents. We review these details with you prior to travel to ensure a smooth experience.

Yes, while traveling in Canada, you can contact our emergency after-hours number for urgent assistance. We ensure support throughout your trip so you travel with confidence.

We keep updated on Canada by Design’s current promotions, such as early booking discounts of up to 15% off for 2025 departures. Booking with us ensures you get access to these offers and any exclusive deals we can provide.

We are here to help with any booking changes. Change policies vary by package and timing; some changes may incur fees. Contact us as soon as possible for assistance and to minimize penalties.

While Canada by Design does not include insurance, we strongly recommend purchasing travel insurance to cover cancellations, medical emergencies, and other unforeseen events. We can help you find suitable insurance options.

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Have you got what it takes to become a travel agent?

  • Do you have a huge love of everything travel?
  • Do you have a huge passion for helping people answer questions, like friends and families, who are booking their trips?
  • Maybe you love to talk about travel, even if it's not your own trip, or maybe you obsess over every single detail for your upcoming trip!
  • Have you been booking your own vacations for a long time?

All of these are signs that you are a great fit to become an independent travel agent, and turn your love of travel from passion into profit!

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Our motto at Vincent Vacations is, we go so you know! We want to ensure you have the BEST experience, whether it's a river cruise, or a corporate group incentive trip, we want to ensure your vacation is a success.

Our services

Many of our travel agents have been in travel since 2002! With Vincent Vacations, all travel components are taken care of - this includes accommodations, air, transfers, tours, activities, insurance, contracts, EVERYTHING.

Romance Travel

Destination weddings, Anniversaries, vow renewals, honeymoons, engagements, elopements, retie the knot, babymoons, proposal trips and more

Group Travel

Corporate group retreats and incentive trips, seniors-only river cruises, friends & family getaways, special group anniversary celebrations and more

Family

All-inclusive resorts, Hawaii, cruises, Europe, African Safaris, exotic Fiji and the islands, there are so many travel options for families

Disney

Adventures by Disney, Disney Cruise Lines, Disney World, Disneyland, Disney Resorts, Aulani, Universal, MyDisneyExperience, Disney Genie, characters dining, and more

Europe

We know Europe! Paris, London, Rome, Florence, Barcelona, Swiss Alps, Prague, Amsterdam, Venice, Athens, Vienna, Madrid, let's go!

Cruises

Ocean cruising, river cruising, yacht charters, expeditions, Royal Caribbean, Norwegian, Viking, Lindblad, there are so many options when it comes to cruising

And SO Much More!

We create custom travel itineraries and trips, and we know travel - Whether it's Universal, river cruises, safaris, yacht charters, Australia, Thailand and more!

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We serve customers all across the USA
Debt free and in business since 2013. Vincent Vacations has agents in Dallas, Kansas City, Houston, Shreveport, Little Rock, Roswell, Oklahoma City and more locations.

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Travel agents can help save time and stress by doing the research and handling all your bookings for you. An experience travel agent is best at finding great deals and packages, as well as providing you with helpful information and tips. They can also help you plan special activities and experiences that you may not have thought of on your own. All in all, using a travel agent can be a great way to make sure you get the most out of your trip.

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About Us

In travel since 2002, and in business since 2013, our travel team serves clients all over the US! Planning a vacation away from home takes a great team. We have taken the time to build a team of dedicated, smart, hard-working personnel who are each committed to excellence and service. We work side-by-side, creating and ensuring INCREDIBLE vacation experiences for you and your group. Our store front in-office team, and our travel consultant independent contractors, work all around the US.

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